RETURN POLICY

Thank you for your purchase. We hope you are happy with your
purchase. However, if you are not completely satisfied with your
purchase for any reason, you may return it to us for an exchange only.
Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within seven (7) days of the purchase
date. All returned items must be in new and unused condition, with all
original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at care@jatayuu.com
to obtain a Return Merchandise Authorisation ( RMA ) number. After
receiving a RMA number, place the item securely in its original
packaging and include your proof of purchase, then mail your return to
the following address:

Please note, you will be responsible for all return shipping charges. We
strongly recommend that you use a track method to mail your
return.

REFUNDS

After receiving your return and inspecting the condition of your item,
we will process your exchange. Please allow at least seven (7) days
from the receipt of your item to process your exchange. We will notify
you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact
details below to arrange a refund or exchange.
Please Note

● A 5% restocking fee will be charged for all returns in excess of .
● Sale items are FINAL SALE and cannot be returned.
● If the customer returns the product, then payment will be made
after deducting the shipping charge of that product and in some
products full payment will also be given

QUESTIONS
If you have any questions concerning our return policy, please contact
us at:
9530009657
care@jatayuu.com